This privacy policy explains how Thermo Fisher handles information submitted through thermofishersupply.com. The site is intended for business-to-business procurement, service, and documentation inquiries. Visitors may submit name, work email, company, phone, country, product interest, and procurement notes. Please do not include patient-identifiable information, protected health information, or unnecessary clinical records in website forms.
We collect contact details, facility context, product category interest, service requirements, and message content you choose to provide. Standard technical information such as browser type, page requests, and security logs may also be processed to operate and protect the website.
Submitted information is used to respond to quote requests, route documentation questions, coordinate service discussions, and improve procurement support. If an inquiry involves connected instruments, cybersecurity documentation, or privacy-sensitive workflows, we may ask for a formal business contact and appropriate confidentiality process before sharing detailed materials.
Information may be shared with authorized commercial, service, regulatory, or logistics personnel who need it to answer your request. We retain business inquiry information only as long as reasonably required for follow-up, audit, legal, or contract purposes.
Reasonable administrative and technical safeguards are used to protect business inquiry data. No public web form should be used to transmit confidential patient data, credentials, or controlled technical files.
You may request correction or deletion of business contact information by contacting [email protected], subject to legal, audit, and contract retention obligations.