Contact Thermo Fisher

Route your request to procurement, service, or validation support.

Use the contact paths below for category quotes, service tier comparison, documentation requests, and implementation planning for commercial medical device programs.

Commercial Address

168 Third Avenue, Waltham, MA 02451, United States

Procurement correspondence and supplier qualification packets

Phone & Email

+1 800 955 6288
[email protected]

Quote routing, service tier questions, and documentation lists

Business Hours

Mon-Fri 08:00-18:00 ET
Critical service escalation 24/7

Premium service customers receive priority escalation mapping
Quote form

Give the review team enough context.

Thermo Fisher quote responses are clearer when your message includes care setting, expected test or procedure volume, current interface environment, needed service tier, target delivery window, and required regulatory documents. If you are comparing vendors for a value analysis committee, note the committee date and any GPO or local contract constraints.

The same request can cover multiple assigned categories. A health system may need a PCR instrument, freezer storage, gloves, disinfectant wipes, and dental sterilization support across satellite clinics. We will frame the response by workflow so stakeholders do not receive disconnected product notes.